TERMS OF SERVICE
TERMS AND CONDITIONS
COOKIES
PRIVACY POLICY

TERMS OF SERVICE

By proceeding with an order, customer is forming a legally binding contract with Silverline Print, for products and services, and agrees to be bound by the following Terms and Conditions.

Customer

If you are placing this order in the name of a company, you must be legally authorized to place this order for the company.

Pricing & quotations

In most cases estimates are valid for 30 days, unless otherwise specified. Estimates are based on using standard specifications, inks and materials. Prices are subject to change without notice. When the customer provides their own digital files to Silverline Print for printing, prices are based on customers supplying PRINT READY digital files. Failure to setup files according to these guidelines may result in additional charges. Art changes made by Silverline Print, per customer’s request, will be subject to extra charges.

Accuracy of specifications

Estimates are based on the specifications understood at time of estimate. Silverline Print reserves the right to invoice the job based on the actual specifications of the order placed.

Terms of sale

Orders require a deposit upon placing an order with balance due prior to delivery, unless otherwise agreed upon by Silverline Print and customer. In the event of non-payments that lead to dispute and/or litigation, the Customer agrees to pay all legal and collection fees incurred by Silverline Print.

Cancellation of job

Orders cancelled by the customer after receipt and acceptance of order will be subject to compensation of incurred costs and related obligations, and any other cancellation charges computed by Silverline Print, but not to exceed the original value of the order. In the event of cancellation of the project, ownership of all copyrights and the original artwork and disks shall be returned to / and retained by Silverline Print.

Art services

Any estimate provided for Design Services is only an estimate based upon specifications understood at time of estimate. Actual design time will be billed by the hour and may be more or less than the estimate provided. Customer’s Alternations to be billed additional at the hourly rate as well as changes made after final approval of artwork, prior to printing.

Ownership of artwork

All services provided by Silverline Print under this Agreement shall be for the exclusive use of the Customer. Upon full payment of all fees and expenses, reproduction rights for all approved final designs created by Silverline Print for this project shall be granted. All original artwork / files created by Silverline Print or parts contained therein, whether preliminary concepts or final visual presentation remains the property of the Silverline Print and may not be used by the Customer without the written permission of Silverline Print. Silverline Print retains the right to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes, marketing materials, on-line posting on Silverline Print’s website and physical portfolio. Where applicable the customer will be given any necessary credit for usage of the project elements.

Proofing, print quality & files

Silverline Print will reproduce color from digital files as closely as possible, but may not exactly match color and density due to limitations in the proofing and printing process. A reasonable variation in color between original materials, proofs and the completed order, will be considered acceptable print quality. Customer must provide high-resolution images suited to the offset printing process. Silverline Print is not liable for images printing poorly due to the Customer providing low-resolution images. The Silverline Print shall make every effort to ensure the final product is free of any grammatical and spelling errors, before giving the final product to the customer. It is agreed that it is the customer’s responsibility to ensure that there are no spelling or grammatical errors contained in the final product. Silverline Print will provide a “Proof Approval Form” with every revision requested by the customer. In order for the job to be delivered, aside from agreed payment schedule, the Customer must provide Silverline Print a signed “Proof Approval Form” stating the project is “Project COMPLETE” for final production/delivery. If the customer fails to provide the “Proof Approval Form” signed, Silverline Print holds the right to stop/hold the project no matter what its previously agreed/set deadline or schedule. It is agreed that Silverline Print is not responsible or held liable for any errors contained in the final product after the final product has been committed/approved by the customer to print or posted in view of the public.

Over or under-runs

While every attempt will be made to ship as close to exact quantities ordered, the nature of custom manufacturing is such that we must reserve the right to ship a variance of 10% over or under the quantities ordered, unless otherwise specified. Silverline Print will bill for actual quantity delivered within this tolerance.

Errors and omissions

Silverline Print is not responsible for errors and omissions approved by the Customer. The customer is solely responsible for errors missed during the proofing process of either artwork supplied by the customer or artwork created by Silverline Print. Silverline Print does not and is not responsible for proofreading.

Indemnification

Under no circumstances will Silverline Print be liable for specific, individual, or consequential damages. The customer agrees to protect Silverline Print from economic loss and any other harmful consequences that could arise in connection with the work. This means that the customer will hold Silverline Print harmless and save, indemnify, and otherwise defend them against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence. COPYRIGHTS: The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold Silverline Print harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.

Personal or economic rights

The customer also warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone’s right to privacy or other personal or economic rights. The customer will, at the customer’s sole expense, promptly and thoroughly defend Silverline Print in all legal actions on these grounds.

Production, delivery and shipping

All turnaround times are approximate and although Silverline Print will make every effort to meet these deadlines, Silverline Print will not be liable for any costs or damages resulting from deliveries made later than expected to the Customer. Delays or damage during shipping are the sole responsibility of the carrier providing shipping services. Silverline Print is not responsible for delays or damage caused during shipping. Silverline Print shall not incur any liability or penalty for delays in the completion of the project due to actions or negligence of customer, unusual transportation delays, unforeseen illness, or external forces beyond the control of Silverline Print. If such event(s) occur, it shall entitle Silverline Print to extend the completion/delivery date, by the time equivalent to the period of such delay.

Confidentiality

All correspondence and documents provided will be treated as confidential between the client and Silverline Print, unless consent has been granted by both parties involved.

Contacting Us

If there are any questions regarding these terms of service, you may contact us using the information below.

This website is owned by Silverline Print.
We are located in South Africa and our office is at:
Triangle Business Park, 6 Chrome Street, Vanderbijlpark, CE6 1900

You can contact us:
(a) by using our website contact form –http://www.silverlineprint.com/contact
(b) by email, using this email address: silverline@telkomsa.net

TERMS AND CONDITIONS

Welcome to Silverline Print. The purpose of this website is to provide general information about Silverline Print and its products and services.

These terms and conditions outline the rules and regulations for the use of Silverline Print’s Website. By using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 [eighteen] years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

License to use website

Unless otherwise stated, and/or its licensors own the intellectual property rights published on this website and materials used on. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website in neither print nor digital media or documents (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website – except for content specifically and expressly made available for redistribution; or

republish or reproduce any part of this website through the use of iframes or screenscrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without our express written consent.

This includes:

  • scraping
  • data mining
  • data extraction
  • data harvesting
  • ‘framing’ (iframes)
  • Article ‘Spinning’

You must not use this website or any part of it to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without the express written consent of Silverline Print.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Silverline Print makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Silverline Print does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

We will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or>
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data

These limitations of liability apply even if Silverline Print has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit;
and nothing in this website disclaimer will exclude or limit the liability of in respect of any:

  • death or personal injury caused by the negligence of or its agents, employees or shareholders/owners;
  • fraud or fraudulent misrepresentation on the part of ; or
  • matter which it would be illegal or unlawful for to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Silverline Print has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Silverline Print ‘s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Silverline Print ‘s officers, employees, agents, subsidiaries, successors, assigns and subcontractors.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify and undertake to keep indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by to a third party in settlement of a claim or dispute on the advice of legal advisers) incurred or suffered by arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

We may transfer, sub-contract or otherwise deal with rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with our Privacy Policy constitute the entire agreement between you and in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of South Africa, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Africa.

About these website Terms and Conditions

If there are any questions regarding this Terms & Conditions, you may contact us using the information below.

This website is owned by Silverline Print.
We are located in South Africa and our office is at:
Triangle Business Park, 6 Chrome Street, Vanderbijlpark, CE6 1900

You can contact us:
(a) by using our website contact form – http://www.silverline.com/contact/ 
(b) by email, using this email address: silverline@telkomsa.net

COOKIES

Our website uses cookies.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

(a) Authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) Personalisation – we use cookies to store information about your preferences and to personalise our website for you;
(d) Analysis – we use cookies to help us to analyse the use and performance of our website and services; and
(e) Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

Our details

This website is owned by Silverline Print.
We are located in South Africa and our office is at:
Triangle Business Park, 6 Chrome Street, Vanderbijlpark, CE6 1900

You can contact us:
(a) by using our website contact form –http://www.silverlineprint.com/contact
(b) by email, using this email address:silverline@telkomsa.net

PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online.

PII, as described in ‘US privacy law and information security’, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When submitting an enquiry, you will be asked to enter your name, surname, contact number, email address, company and industry or other details.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

  • To allow us to respond to your enquiries.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.

We do not use an SSL certificate and do no need one because:
We only provide information. We never ask for credit card numbers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future

We use cookies to:

  • Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since all browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won’t affect your navigational experience.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

If at any time you would like to unsubscribe from receiving future emails

  • You can email us at silverline@telkomsa.net and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

This website is owned by Silverline Print.
We are located in South Africa and our office is at:
Triangle Business Park, 6 Chrome Street, Vanderbijlpark, CE6 1900

You can contact us:
(a) by using our website contact form –http://www.silverlineprint.com/contact
(b) by email, using this email address: silverline@telkomsa.net